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The teachable moment

This past fall, I was working on an e-learning system and a seasoned executive I was working with used the expression the teachable moment. I was intrigued by the expression and asked him what it meant and this is what he explained to me.

He said the teachable moment happens when a student is ready, prepared to learn, has the background, interest and curiosity to learn and when a teacher is present and ready to teach. It’s when the moment is ripe.

Now let me jump ahead a couple of months, and here I find myself on the brink of a new project with technology I haven’t worked with yet. I’ve been honest with my client about my background, what I know and what I don’t. I’ve burrowed into bookstores reading and researching. And then out of the bookstores and at a project meeting, the system architect and I were left to discuss specifics. There was a brief moment where I became consciously aware that there I was … reasonably prepared, one of several recently-purchased books in my bag, a notebook and pen in hand, listening carefully. I was ready to learn. The architect had turned teacher and was drawing and explaining. He was ready to teach. For that split second awareness, I was amused at how I manage to find myself over and over where I am the student and someone has become my teacher.

As a test manager, I’ve taught several testers over the years. I look for curiosity and people interested in learning when I’m hiring. And I when I meet people I can often sense people who strike me as done learning and people who are still going, still learning. I look for those traits.

I’ve also noticed that some people are more comfortable being the teacher, but I wonder if they don’t block out possible moments for themselves to be the student. Crazy workplace dynamics can make admitting that you don’t know something a vulnerable road to take.

I think about that – it’s hard for some people to be in the role of the student. Can I craft myself to be accessible to learn from? Am I accessible? Do I offer to teach when I can?

Sometimes there’s the opportunity to be the teacher and sometimes the student. We rotate the roles – or at least we can rotate the roles.

So I know I am comfortable being the student, it is a familiar role for me. More than 20 years in technology and I still see myself as student. How can I help other people be comfortable and ready to be the student?

I know it can happen in any relationship – not just someone younger than me, not just someone who reports to me. Teachable moments don’t just happen in classrooms. And often, moments is all we get because time passes so fast.

So this spring, I’ll shift to teacher at classes in March and in April. I’ll post on that separately because I don’t want to distract from thinking about teachable moments. Those moments, brief bursts of pure learning. Which role am I in – student or teacher? How gracefully can I rotate from one to the other – so that I both give and take? How do I make teachable moments?

Increased awareness is the first step

I think that making people aware of and open to Teachable Moments, we become more able and likely to take advantage of them. In both my story and yours, both the teachers and the students were open to taking advantage of the moment.

My experience suggests that (good) educators, parents, coaches and mentors frequently take advantage of Teachable Moments, but that managers and teams in business environments frequently do not.

Part of the beauty of your post highlights the advantage of being aware of and embracing Teachable Moments, as either the teacher or the student, as they present themselves in the business world as well.

I bet an article, not just about what Teachable Moments are, but some tips/techniques for taking advantage of them on the spot in business environments would be extremely well received across a pretty broad audience.

Just a thought.

--
Scott Barber
Chief Technologist, PerfTestPlus
Vice President & Executive Director, Association for Software Testing
sbarber@perftestplus.com

a teaching story

Scott:

You've got a great story here - see how you can recall the details, how you felt, how he felt, how the entire situation came together. You have images in your mind that left a strong impression. It's a teaching story.

I can see your point on spontaneous because I don't think we can rig up all the needed elements to make great moments happen. But I think we can have ideas on the ready and be open to environmental/situations/dynamics that come along and be willing to go with it - bag the lesson plan and use the opportunity.

Here's hoping I'll be able to do something that cool.

Thanks for sharing.

He said the teachable moment

He said the teachable moment happens when a student is ready, prepared to learn, has the background, interest and curiosity to learn and when a teacher is present and ready to teach. It’s when the moment is ripe.

There is an additional element to the Teachable Moment as it was explained and demonstrated to me growing up with teachers. That is Teachable Moments are typically spontaneous and triggered by an event of interest.

I remember a time in H.S. Chemistry class that exemplifies this. During class, the teacher (A great guy, dynamic speaker, good teacher) was uncharacteristically droning on about something that he obviously had no more interest in that we did. He must have noticed that we (or at least many of us) were staring out the window. To keep our attention he walked over to sit on the window sill, apparently figuring that moving to our line of sight was more effective than telling us to pay attention when he noticed the hot-air balloon we were looking at.

He stopped talking mid-sentence. He tossed his notes onto the desk, shrugged and asked if any of us had been up in a hot air balloon before (none of us had). Before we knew it, the bell to change classes was sounding. There were equations and diagrams all over the chalk board. We were all standing behind one of those blast-shield things. Over the previous 35 min or so, we'd rigged up an experiment where we had a trash bag or something suspended from the ceiling to keep it up and open over a bunson burner that was tied to the bag with something.

No one moved as the bell rang. The teacher lit the bunson burner... the trash bag appeared to "fill-up" as the heated air was trapped... after about a minute, the make-shift balloon started lifting the burner until it (predictably) tipped far enough that the teacher cut off the gas.

That's the event I remember when I think of Teachable Moments.

--
Scott Barber
Chief Technologist, PerfTestPlus
Vice President & Executive Director, Association for Software Testing
sbarber@perftestplus.com

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