"[The NHTSA] said at the time of the initial probe that the fires were most likely caused by faulty work by the people changing the oil, which had been Honda's position. But the newspaper said the new inquiry puts the focus back on the manufacturer.

...

The company said the problem seems to be caused by a rubber gasket from the factory-installed oil filter sticking to the engine block during an initial oil change.

When the new filter is installed over it, it fails to seal well, and oil leaks."

Imagine this happening in software.

"The company said the problem seems to be caused by a quarterly report not working properly. When the report-person runs the report, it fails to get all the data. It is most likely caused by the faulty work of the people running the report."